Privacy policy

Privacy Policy

Last Updated: November 06, 2025

At Zingy Gifts, we keep things simple and honest about your data. This policy explains how we collect, use, and protect your information when you shop at zingygifts.com.


Quick Summary

  • We only collect what's needed to process your orders
  • Your payment info goes straight to secure processors (we never see it)
  • We don't sell your data to anyone
  • You can request data deletion anytime
  • We use industry-standard security

Information We Collect

When You Place an Order

  • Name, email, phone number
  • Shipping and billing addresses
  • Order details and payment confirmation

When You Browse Our Site

  • Device type and browser info
  • Pages you visit and time spent
  • IP address for location-based features
  • Cookies for cart and preferences

Note: We use analytics tools like Google Analytics to improve your experience.


How We Use Your Information

Order Processing: Fulfilling orders, sending updates, arranging delivery, and handling returns.

Customer Support: Responding to queries, solving problems, and improving service quality.

Marketing: Sending promotions and new product alerts (only if you opt in). Unsubscribe anytime.

Security: Preventing fraud and protecting against unauthorized access.

Legal Compliance: Meeting Indian data protection laws and payment regulations.


Who We Share Data With

We work with trusted partners who help run our business:

  • Shopify - Our e-commerce platform
  • Payment Processors - To handle secure transactions
  • Shipping Partners - For delivery services
  • Analytics Tools - Google Analytics, Facebook Pixel (with your consent)

We never sell your personal data. Period.


Your Rights & Choices

Indian customers have these rights under data protection laws:

Access - See what data we have about you
Correction - Update incorrect information
Deletion - Request we remove your data
Opt-Out - Unsubscribe from marketing emails
Portability - Get a copy of your data

To exercise these rights: Email us at [sales@zingygifts.com] with "Data Request" in the subject line.


Data Security

We protect your information using:

  • SSL encryption (HTTPS) across our entire site
  • Secure payment gateways (PCI-DSS compliant)
  • Regular security audits
  • Limited staff access to personal data

However: No online system is 100% secure. We recommend using strong passwords and avoiding public Wi-Fi for purchases.


Cookies & Tracking

We use cookies to:

  • Remember your cart items
  • Keep you logged in
  • Show relevant products
  • Analyze site traffic

You control cookies through your browser settings. Blocking them may affect site functionality.

For Google Analytics, we've enabled IP anonymization to protect your privacy.


Data Retention

  • Order Data: Kept for 7 years (tax and legal requirements)
  • Marketing Data: Until you unsubscribe or request deletion
  • Analytics Data: Anonymized after 26 months

International Transfers

Your data may be processed on Shopify's servers outside India. We ensure proper safeguards are in place through standard contractual clauses.


Children's Privacy

For Custom Products (Story Books for Kids, Personalized Gifts):
When you order customized items for children, we collect only the information you provide (name, age, photos) strictly for product personalization. This data is used solely to create your custom gift and is not used for marketing or shared with third parties.

Parental Consent Required:
Our site is intended for adults (18+) to make purchases. If you're ordering personalized products for a child, you confirm that you're the parent or legal guardian and consent to providing their information for customization purposes only.

Data Protection for Minors:
We take extra care with children's data. Custom product information is deleted after order fulfillment (60 days post-delivery), unless you request earlier deletion. We never contact minors directly or use their data beyond creating your personalized gift.


Changes to This Policy

We'll update this policy as needed for legal or operational changes. Major updates will be announced via email or site notification.

Check the "Last Updated" date at the top to see when changes were made.


Contact Us

Questions about your privacy?

Email: sales@zingygifts.com
Phone: +91 9289742008
Address: C-11/8, Yamuna Vihar, Delhi - 110053
View on Google Maps

We respond to privacy requests within 72 hours.


Legal Compliance

This policy complies with:

  • Information Technology Act, 2000 (India)
  • Information Technology (Reasonable Security Practices) Rules, 2011
  • Shopify's data processing standards
  • Payment Card Industry (PCI) requirements

For complaints about data handling, you may contact the relevant Indian data protection authority.


Your trust matters to us. We're committed to keeping your information safe and being transparent about how we use it.